We aim to run our business in a manner that is ethical, responsible and sustainable, adopting leading management systems and standards to help us continually improve our performance.

Management systems

In Kosovo, we have implemented internationally recognised management systems with regard to quality, food safety, environment, and health and safety. These include:

We are working to achieve full certification against all of these for all plants in our Group, and report our progress in our Integrated Annual Report.


In addition, we follow leading external standards for managing, measuring and reporting specific issues. These include:

Environmental parameters

In all bottling plants we monitor the following environmental parameters:


We monitor the impact of our activities and products on protected areas and areas with high biodiversity value extremely carefully. We have not identified any significant impacts in these areas.

Also, species on the IUCN Red List of Threatened Species and national lists are not present in the areas of our business activities.